Para importante grupo de concesionarios, situada en la comarca del Gironès, seleccionamos a un/a asesor/a de servicio técnico. Reportando directamente al jefe de post-venta, su principal misión será la de garantizar la máxima satisfacción del cliente en su experiencia en el taller.
Sus principales funciones son: - Planificación de la agenda del taller. - Atención telefónica. - Recepción de los vehículos. - Codificar y informar a los técnicos de las reparaciones a realizar. - Informar al cliente del trabajo hecho. - Gestión de los disconformidades. - Asegurar que se cumplen los estándares establecidos por la marca en lo que a atención al cliente se refiere.
Se requiere: - Orientación a la clientela. - Capacidad para resolver incidencias. - Capacidad para gestionar el estrés. - Se valorará positivamente conocimientos en mecánica y recambios.
Se ofrece: - Posición estable. - Salario acorde con la valía aportada. - Incorporación a un equipo joven y dinámico.
Minimum studies
- Ciclo Formativo de Grado Superior.
Minimum experience
- Se requieren al menos 2 años de experiencia en atención al público.
Minimum languages
- Catalán: nativo.
- Español: avanzado.
Before doing the personality test:
-The test will take about 15 minutes and will have timer. -The personality test can be done only once. -It's important to have good internet connection.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
To know your level of Office automation, Internet and social networks, we need you to complete the following set of tests, which consist of 3 specific tests on Microsoft Word, Microsoft Excel and Internet and social networks.
This set of tests can be performed once. If you are ready to start, click on 'Next', otherwise if you want to leave it for later, click on 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
In order to evaluate your application, it's essential that you ask the killer questions of the selection process '16825 - Asesor/a de servicio técnico'.
The test can be taken only once and has no time limit. To start the test click on 'Continue'.