• Telecommunications
  • Barcelona, Spain
  • Contract
    • Indefinite
    • Full-time
    • Fixed gross salary not specified
    • Variable salary
  • 136 registered
Offer description
For Cisco Consulting and Telecommunications Consultant, we select an incident resolution technician.

Its main functions will be:

- Customized customer service
- Resolution technical incidents of clients (Windows Systems, VMWare and Cisco Networks).
- Issue management supported by the manufacturer (English)
- Monitoring and escalation of cases at level 3
- Proactively assess risks, deviations and quality, providing solutions to problems.
- Coordination of on-site maintenance actions
- Collaborate with the technical team in implementations and deployments of virtualization projects, VDI, networks, VPN, firewalls, IP telephony, among others.
- Presale support
- Documentation and reporting

It offers:

- Real growth opportunities.
- A development of the career plan to measure.
- Incorporation into a young and dynamic company.
- Very good work environment, where teamwork is encouraged. Innovative suggestions that workers can make are taken into account and highly valued.
- Official certifications and specialized training in the latest technologies, in a communicative, motivating and dynamic professional environment.
- Innovative environment
- Remuneration according to your worth, category and experience.
- Participation in different environments and interesting projects.
Minimum studies
- Technical training (GS or Engineering) in Telecommunications.
- Technical training (GS or Engineering) in Computer Science.
Minimum experience
- Excellent knowledge and minimum experience of 2 years in managing Microsoft environments: Windows Server 2008/2012, Active Directory, DNS, DHCP, etc ...
- Experience in diagnosing incidents.
- Extensive knowledge of Microsoft Windows 7/8/10 environments.
- Extensive knowledge and experience in VMware vSphere environment management.
- Knowledge of microinformatics hardware and software at the user level and user equipment manager.
- Knowledge of configuration of Cisco equipment: switches, routers, wifi access points.
- Extensive knowledge of TCP / IP networks.
- Languages (spoken and written): Catalan, Spanish and English.
- Good communication and vocation of service.
Minimum languages
- Catalan: Native level.
- Spanish: Native level.
- Advanced english level.
Assessable requirements
- Orientación al cliente, implicación y autonomía, iniciativa, trabajo en equipo, resolución de problemas, organización, orientación a Negocio y Resultados, motivación e innovación.
- Capacidad técnica y de juicio para identificar problemas y aportar soluciones.
- Alta implicación con el trabajo desarrollado y el proyecto empresarial.
- Certificación Cisco CCNA.
- Certificación Microsoft MCSE Server.
- Experiencia en VDI.
- Conocimientos de telefonía IP.