For an important group of dealers, located in the Gironès region, we select a technical service advisor. Reporting directly to the post-sales manager, his main mission will be to guarantee maximum customer satisfaction in his workshop experience.
Its main functions are: - Planning the workshop agenda. - Telephone attention. - Reception of vehicles. - Encode and inform the technicians of the repairs to be performed. - Inform the client of the work done. - Management of disagreements. - Ensure that the standards established by the brand are met in terms of customer service.
It requires: - Orientation to customers. - Ability to solve incidents. - Ability to manage stress. - Knowledge in mechanics and spare parts will be positively valued.
It offers: - Stable position. - Salary according to the value provided. - Incorporation to a young and dynamic team.
Minimum studies
- CFGS.
Minimum experience
- At least 2 years of experience in customer service is required.
Minimum languages
- Catalan: native.
- Spanish: advanced.
Before doing the personality test:
-The test will take about 15 minutes and will have timer. -The personality test can be done only once. -It's important to have good internet connection.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
To know your level of Office automation, Internet and social networks, we need you to complete the following set of tests, which consist of 3 specific tests on Microsoft Word, Microsoft Excel and Internet and social networks.
This set of tests can be performed once. If you are ready to start, click on 'Next', otherwise if you want to leave it for later, click on 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.