Para importante marca del sector turístico, ubicada en Barcelona, seleccionamos un perfil para el departamento que se encargue de gestionar la relación con clientes, proveedores y viajeros, resolviendo dudas y aportando el apoyo necesario al buen uso de la plataforma, así como el montaje completo de Service Desk.
Sus principales funciones serán: -Apertura, gestión y cierre de tickets. -Montaje de Service Desk -Diseño de flujos de comunicación de la plataforma y usuario viajero o proveedor. -Tareas relacionadas al arranque operativo de un proyecto nuevo. -Gestión de quejas.
Se requiere: -Manejo Paquete Office. -Manejo de sistemas de Service Desk. -Castellano e Inglés a nivel profesional.
Se ofrece: --Incorporación Enero 2022. -Jornada completa. -Estabilidad laboral. -Formar parte del lanzamiento de un proyecto pionero en el sector del turismo.
Pensamos en un perfil organizado, con habilidades para la adaptación y compromiso hacia el proyecto.
Minimum studies
Atención al cliente.
Minimum experience
Se requiere experiencia previa mínima de 2 años en tareas relacionadas con atención al cliente y proveedores.
Minimum languages
-Castellano: Nativo.
-Inglés: Profesional.
Before doing the personality test:
-The test will take about 15 minutes and will have timer. -The personality test can be done only once. -It's important to have good internet connection.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
To know your level of Office automation, Internet and social networks, we need you to complete the following set of tests, which consist of 3 specific tests on Microsoft Word, Microsoft Excel and Internet and social networks.
This set of tests can be performed once. If you are ready to start, click on 'Next', otherwise if you want to leave it for later, click on 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
In order to evaluate your application, it's essential that you ask the killer questions of the selection process '18372 - Travel Associate Experience'.
The test can be taken only once and has no time limit. To start the test click on 'Continue'.