For student residence located in Barcelona, ??we need to incorporate receptionists.
Its functions will be: - Management of check in and Check out of clients in the residence following the protocol established by the company. - Collaborate in customer service during your stay, informing them of the use of facilities, services, events ... - Reservation and marketing management. - Administrative functions as introduction of billing and collections of services consumed by customers. - Receive, transmit, direct and intervene in the claims / suggestions of the clients. - Telephone, face-to-face and via email in Catalan, Spanish and English. - Resolution of incidents, contact with suppliers and monitoring of building maintenance. - Management of the conditioning of common areas. - Support to management and administration departments.
It is offered: - Stable contract. - Full day of 40 hours in rotating shifts from Monday to Sunday, from 07:00 to 15:00 or 15:00 to 23:00 - Possibilities for growth within the company.
Minimum studies
Diploma in Tourism or similar.
Minimum experience
At least 5 years of experience in Reception Dept.
Minimum languages
Catalan: native
Spanish: native
English: advanced Other languages ??will be assessed.
Assessable requirements
Persona con buena presencia, proactiva y con empatía, dinámica, educada y con don de gentes, profesional, con ganas de trabajar y aportar nuevas ideas, constante y con capacidad de trabajo bajo presión y en cooperación con el equipo, aptitudes para realizar múltiples tareas y capacidad analítica.
Before doing the personality test:
-The test will take about 15 minutes and will have timer. -The personality test can be done only once. -It's important to have good internet connection.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
To know your level of Office automation, Internet and social networks, we need you to complete the following set of tests, which consist of 3 specific tests on Microsoft Word, Microsoft Excel and Internet and social networks.
This set of tests can be performed once. If you are ready to start, click on 'Next', otherwise if you want to leave it for later, click on 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
In order to evaluate your application, it's essential that you ask the killer questions of the selection process '16216 - Receptionist residence students'.
The test can be taken only once and has no time limit. To start the test click on 'Continue'.