We selected for the prestigious Official Dealer of Lorca, 2 Service Advisors. If you are passionate about the automotive sector, you consider yourself an adaptive, dynamic and decisive person, do not hesitate to sign up for the offer. We look for profiles that make you feel like being part of a consolidated and professional company thanks to the quality standards and services they offer. For this, it is essential that you know how to offer exceptional treatment to clients, have high communication skills and work under pressure.
Depending on the Service Manager, your main tasks and responsibilities will be: - Registration and preparation of appointments with clients. - Complete repair orders (work parts) and offer mobility solutions. - Make reminder calls to the customer to confirm the requirements and add any additional work if necessary. - Reception of the client and explanation of the work to be done. - Attend and detect the needs of the client. - Promote products and services. - Guarantee, together with the workshop partners, the customer's requests, as well as the delivery times of the vehicle. - Report possible variations during the repair process. - Provide an explanation of the work done and the invoice. - Collection efforts. - Verify level of satisfaction, as well as management and resolution of claims. - Update customer database. - Teamwork, contributing knowledge and solutions, as well as carrying out continuous improvements.
It offers: - Immediate incorporation. - Stable project in consolidated company and leader in the sector. - Full time. - Indefinite contract. - Professional development.
Minimum studies
- Medium Degree Training Course in Automotive.
Minimum experience
Minimum experience of 1-2 years is required in the position offered or similar.
Minimum languages
- Intermediate English. - Native Spanish.
Before doing the personality test:
-The test will take about 15 minutes and will have timer. -The personality test can be done only once. -It's important to have good internet connection.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
To know your level of Office automation, Internet and social networks, we need you to complete the following set of tests, which consist of 3 specific tests on Microsoft Word, Microsoft Excel and Internet and social networks.
This set of tests can be performed once. If you are ready to start, click on 'Next', otherwise if you want to leave it for later, click on 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.