For an important group of dealers, located in the Gironès region, we selected a technical service adviser. Reporting directly to the post-sales manager, his main mission will be to guarantee the maximum satisfaction of the client in his experience in the workshop.
Its main functions are: - Planning of the workshop agenda. - Telephone attention. - Reception of vehicles. - Encode and inform the technicians of the repairs to be made. - Inform the client of the work done. - Management of nonconformities. - Ensure that the standards established by the brand in terms of customer service are met.
It is required: - Orientation to the clientele. - Ability to solve incidents. - Ability to manage stress. - Knowledge in mechanics and spare parts will be positively valued.
It is offered: - Stable position. - Salary according to the value provided. - Incorporation to a young and dynamic team.
Minimum studies
- CFGS.
Minimum experience
- At least 2 years of experience in customer service are required.
Minimum languages
- Catalan: native.
- Spanish: advanced.
Before doing the personality test:
-The test will take about 15 minutes and will have timer. -The personality test can be done only once. -It's important to have good internet connection.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
To know your level of Office automation, Internet and social networks, we need you to complete the following set of tests, which consist of 3 specific tests on Microsoft Word, Microsoft Excel and Internet and social networks.
This set of tests can be performed once. If you are ready to start, click on 'Next', otherwise if you want to leave it for later, click on 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
In order to evaluate your application, it's essential that you ask the killer questions of the selection process '16401 - Technical service consultant'.
The test can be taken only once and has no time limit. To start the test click on 'Continue'.