• Computing
  • Madrid, Spain
  • Contract
    • Indefinite
    • Full-time
    • Fixed gross salary not specified
  • 15 registered
Offer description
A technology company specialised in secure digital transactions and cryptography, with a strong R&D component, with an international presence, needs to incorporate a Technical Support Specialist.
The successful candidate will provide internal support to employees in the configuration of computer equipment commonly used in a workstation (Windows, Office, PC, Laptop, etc.). He/she will also be in charge of providing external support to customers (N2).
To be successful in a job like this, it is important to have good communication skills, as well as being a proactive and decisive person.

Responsibilities:
- Provide external technical support to clients through our platform (training provided by the company).
- Provide internal technical support to the company: Office 365, Salesforce, JIRA, printers, equipment configuration, etc.

What we offer:
- Teleworking 100% of the time.
- You will join a rapidly growing and technologically advanced company with a high R&D component.
- Technical training provided by the company
- Opportunities for career development in Spain and abroad.
- You will join a young and highly qualified team.
- Competitive compensation according to your professional background.
- Flexible working hours.
- Friendly atmosphere and open-minded culture that accepts differing opinions.
Minimum studies
- Higher technical education (Engineering, Vocational Training, etc.)
- Master's degree in a related field preferred.
Minimum experience
- At least two years of experience in a technical support department.
- Extensive experience in the area is desired.
Minimum languages
- Good level of English: C1.
Assessable requirements
Other Requirements to Assets:
- Knowledge of Web Applications with ASP.NET (C #), .NET CORE and SQL Server
- Knowledge of cloud solutions: Amazon Web Services (AWS), Azure, etc.
- Agile Methodologies: SCRUM
- Knowledge of web technologies and Transact-SQL