A technology company specialised in secure digital transactions and cryptography, with a strong R&D component, with an international presence, needs to incorporate a Technical Support Specialist. The successful candidate will provide internal support to employees in the configuration of computer equipment commonly used in a workstation (Windows, Office, PC, Laptop, etc.). He/she will also be in charge of providing external support to customers (N2). To be successful in a job like this, it is important to have good communication skills, as well as being a proactive and decisive person.
Responsibilities: - Provide external technical support to clients through our platform (training provided by the company). - Provide internal technical support to the company: Office 365, Salesforce, JIRA, printers, equipment configuration, etc.
What we offer: - Teleworking 100% of the time. - You will join a rapidly growing and technologically advanced company with a high R&D component. - Technical training provided by the company - Opportunities for career development in Spain and abroad. - You will join a young and highly qualified team. - Competitive compensation according to your professional background. - Flexible working hours. - Friendly atmosphere and open-minded culture that accepts differing opinions.
Minimum studies
- Higher technical education (Engineering, Vocational Training, etc.)
- Master's degree in a related field preferred.
Minimum experience
- At least two years of experience in a technical support department.
- Extensive experience in the area is desired.
Minimum languages
- Good level of English: C1.
Assessable requirements
Other Requirements to Assets:
- Knowledge of Web Applications with ASP.NET (C #), .NET CORE and SQL Server
- Knowledge of cloud solutions: Amazon Web Services (AWS), Azure, etc.
- Agile Methodologies: SCRUM
- Knowledge of web technologies and Transact-SQL
Before doing the personality test:
-The test will take about 15 minutes and will have timer. -The personality test can be done only once. -It's important to have good internet connection.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
To know your level of Office automation, Internet and social networks, we need you to complete the following set of tests, which consist of 3 specific tests on Microsoft Word, Microsoft Excel and Internet and social networks.
This set of tests can be performed once. If you are ready to start, click on 'Next', otherwise if you want to leave it for later, click on 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
-The test will take about 15 minutes and will have timer. -The test can be done only once. -The test has multimedia content, it's important to have good internet connection . -We recommend to use Google Chrome or Mozilla Firefox.
If you are ready to start the test click 'Continue', if you want to do later click 'Cancel'.
In order to evaluate your application, it's essential that you ask the killer questions of the selection process '18376 - Technical Support Specialist N2'.
The test can be taken only once and has no time limit. To start the test click on 'Continue'.